Shipping policy
Safezone NZ Shipping Policy
Order Processing
Orders are packed and sent within 1–2 business days (excluding weekends and public holidays).
You’ll receive a confirmation email with a tracking number once your order has been shipped.
Delivery Fees & Times (New Zealand)
Auckland Region
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0–2 kg: $6.00
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2–5 kg: $9.00
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5–10 kg: $13.00
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10 kg and over: $20.00
Estimated delivery: 1–3 business days.
North Island (outside Auckland)
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0–2 kg: $6.00
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2–5 kg: $10.00
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5–10 kg: $14.00
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10 kg and over: $20.00
Estimated delivery: 2–5 business days.
South Island
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0–2 kg: $9.00
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2–5 kg: $13.00
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5–10 kg: $18.00
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10 kg and over: $25.00
Estimated delivery: 3–7 business days.
Shipping Area
Shipping is currently within New Zealand only.
For international enquiries, please contact us at info@safezone.co.nz.
Delivery Issues
If your parcel is delayed, missing, or arrives damaged:
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Please contact us within 7 days of the expected delivery date.
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Provide your order number and any relevant details or photos.
We’ll work with our courier partner to resolve the issue as quickly as possible.
Incorrect or Incomplete Addresses
Please double-check your shipping address before completing your order.
If you need to make changes, contact us immediately at info@safezone.co.nz.
Once an order has been shipped, address changes are not guaranteed.
Contact Us
info@safezone.co.nz
www.safezone.co.nz