Terms of service


Terms and Service

Welcome to Safezone NZ (referred to as “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) apply to all purchases and use of our website www.safezone.co.nz.
By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully before using our services.

Products and Availability

All products listed on our website are subject to availability.
We reserve the right to:

  • Limit the quantities of any product we offer.

  • Discontinue or update products at any time without notice.

  • Correct any errors, inaccuracies, or omissions in product descriptions or pricing.

Pricing and Payments

All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.
We accept secure payments through major credit/debit cards and approved payment gateways.
We reserve the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Shipping

We aim to process and dispatch all orders promptly.
Shipping times may vary depending on your location and courier service.
Once your order is shipped, you’ll receive tracking details by email.

Please note: delays may occur due to factors beyond our control (e.g., courier delays, public holidays, weather).
For full details, please see our Shipping Policy.

Returns and Refunds

Our Return & Refund Policy forms part of these Terms.
Please review the full policy here.

Product Use and Safety

Our skincare and beauty products are for external use only.
Always follow the instructions on the packaging. If irritation occurs, stop use immediately.
We are not responsible for misuse of products or allergic reactions.

If you have sensitive skin or known allergies, please perform a patch test before full use.

Intellectual Property

All content on this website — including logos, product images, text, and design — is the property of Safezone NZ or its licensors.
You may not copy, distribute, or reproduce any part of this site without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Safezone NZ is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Under the Consumer Guarantees Act 1993 (NZ), you have certain rights that cannot be excluded. This clause does not limit those rights.

Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy (link to your Privacy Policy page) to understand how we collect, use, and protect your personal information.

Changes to These Terms

We may update or modify these Terms at any time without prior notice.
The most current version will always be available on our website.
Continued use of our website means you accept the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us:
info@safezone.co.nz
www.safezone.co.nz